Medform

Clinic automation
that handles appointment reminders.

Clinic automation that sends appointment reminders on WhatsApp, reduces no-shows and brings patients back for periodic checkups — all on autopilot.

Full automation · WhatsApp and SMS · No-show prevention · Automatic recall

Automated, smart and efficient communication

Smart automation
Built-in WhatsApp
No-show prevention
Periodic recall
Automatic triggers
01Set up triggers

Every event sets off a chain of actions in your clinic

The automation system lets you define triggers such as a confirmed appointment, a completed treatment or a patient who hasn't visited in a year. Each trigger sends a message or runs a custom sequence of actions.

  • Automatic reminders 24 hours before the appointment to prevent no-shows
  • Aftercare instructions sent to the patient right after treatment ends
  • Health questionnaires and consent forms sent the moment the appointment is booked
⚡ Trigger: Appointment confirmed
02Automatic sending

WhatsApp and SMS that work for you

Every message goes straight to the patient at exactly the right time, on the most suitable channel, including built-in WhatsApp — saving your front desk hours of work and logging every conversation in the patient record.

  • Easy one-tap confirmation or cancellation on WhatsApp
  • Quotes, receipts and treatment summaries sent automatically
  • All conversations and replies are saved in the patient's clinical history
Sarah Levy
Online
03Recall and retention

Bring lost patients back to your clinic

Don't let patients disappear. The recall system knows when it's time for a six-month checkup and invites the patient back to book — straight into the calendar.

  • Smart periodic recall by treatment type (for example, hygienist or aesthetics)
  • Waitlist management to fill cancelled appointments
  • Higher retention rates and more recurring revenue for your clinic
app.medform.co.il/calendar

Calendar · Wednesday, April 8

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Michal Levy

Scaling & cleaning · 09:00

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Uri Lavi

Crown · 12:00

Why switch

Stop chasing patients.
Let the system work for you.

Without Medform

  • Front-desk staff spend hours on reminder calls and confirming attendance with patients
  • No-shows leave gaps in the calendar that cost you revenue
  • Patients who haven't visited in a long time fall through the cracks
  • Sending consent forms, instructions and receipts takes manual work every time
  • WhatsApp conversations are out of sync with the patient's medical record

With Medform

  • WhatsApp and SMS messages and reminders go out automatically and save staff time
  • A system that confirms attendance and offers open slots to patients on the waitlist
  • Automatic recall makes sure patients come back on time for periodic checkups
  • Forms, payment links, pre-treatment instructions and receipts are sent on autopilot
  • All communication happens and is logged in the patient record via Medform's built-in WhatsApp

Which processes should you automate?

Start with the processes that repeat every day: appointment reminders, sending forms before a visit, aftercare instructions and recalls for periodic checkups. Clinic automation works best when it's connected to the calendar and the patient record, so every message goes out on time and is logged in the right place.

Customer reviews

Israeli clinics on Medform

Join hundreds of clinics already working smarter — no switching between systems, no paperwork, no headaches.

I've been using Medform to run my clinic for a few months now, and I can say it loud and clear: finally, software that truly thinks about us dentists. The system is convenient and intuitive and includes everything you need — from calendar management to smart patient communication (WhatsApp, email and Google). There are features I haven't seen in any other system: retention automations, document sending, prescriptions and reminders. Most importantly — real 24/7 support that helps immediately and listens to feedback. If you're looking for a smart, accessible management solution, I warmly recommend it.
Dr. GafaliDr. GafaliSmileplace · Dental clinic
I want to share my experience and warmly recommend Medform for managing dental clinics. Using the software has made running the clinic smoother and simpler than ever — precise appointment management, detailed patient files, easy accounting, comprehensive reports and efficient staff scheduling. The interface is convenient and inviting, saves time and boosts efficiency. I warmly recommend it to every dentist — it's an upgrade you won't regret!
Dr. Amit PimaDr. Amit PimaAdvanced dental clinic
A warm recommendation for the Medform system. Since we started working with the cloud dental practice software, we can say with confidence that it was an excellent choice. The system is convenient, smart and efficient — and the team's service is simply outstanding. We warmly recommend it to any clinic that wants to become more efficient and work smarter!
Dr. David AttiaDr. David AttiaDental Implant Center
Medform is a rare piece of software! I had countless problems with my previous software in every respect. I turned to Medform and got more than I expected — the whole data migration and the way information is organized inside the software are truly efficient. The best service I've ever known, support at the click of a button, and there's always a rep who solves every issue. The software runs smoothly, my relationship with my patients has grown stronger and follow-up is clearer than ever. I recommend everyone at least check it out.
Dr. Yitzhak RegevDr. Yitzhak RegevDental clinic
There is no other dental practice software like this. I've been in medicine for 30 years and they still managed to show me something new — I have to say I was very surprised.
Dr. Dan HershkovitzDr. Dan HershkovitzDental clinic
As an independent clinic, I often found myself dealing with overload, coordination, cancellations and schedule changes that caused frustration and wasted precious time. Since I started using Medform, I feel a real change — the system helped me get organized, manage the schedule efficiently, track treatments and keep continuous communication with patients, all in one place. I warmly recommend it to anyone who runs a clinic and wants to save time, reduce stress and feel in control.
Dr. Karina PovarchikDr. Karina PovarchikDental clinic
Simply peace of mind, highly recommended. Everything runs smoothly and the software is super advanced. Glad Google introduced me to Medform!
NNetanelNLP
Runs smoothly and the service is great. On top of that, the system has significantly grown our patient base, saving us irrelevant advertising expenses. Warmly recommended.
HHaShen ClinicMedform customer
Really good, easy to use cloud based software — I wished I could've used it years ago. Saves a lot of time and stress!
Dr. Alan HirschowitzDr. Alan HirschowitzDental Care · Personal dentistry
Excellent software, very up-to-date and innovative, with integrated AI that saves a ton! Very easy to use, excellent display, excellent service and support. Highly recommended to every dentist!
Dr. Haim AvshalomDr. Haim AvshalomProsthodontics specialist
An easy, user-friendly system. The best service by far of any company.
Dr. Iddo LevyDr. Iddo LevyPersonal dental clinic
Switching from another system?

Full data import within hours.
Our team does it all for you.

Dozens of clinics switch to Medform every month — from every other system. Our team handles the data import, setup and training. And if you ever want it, a full data export is available anytime — no lock-in.

Talk to our team

How the switch works

  1. 1Our team exports your data from the old system
  2. 2We import patients, appointments and medical history — everything
  3. 3We train your team in a single call
  4. 4You start working — with no disruption to daily operations

No downtime — switch without closing your clinic for even a day.

FAQ

Frequently asked questions about automation

Everything you wanted to know about reminders, messages and managing communication in Medform.

Yes, the system is completely flexible. You can set reminders for 24 hours before the appointment, an additional reminder on the day of the appointment, or any other timing that suits your clinic.

Didn't find an answer? Ask our AI

Answers instantly · Based on Medform's knowledge

Hi 👋 I'm Medform's smart assistant. Ask me anything about the system — pricing, features, security, migrating from a previous system — and I'll be happy to help.

Answers are generated automatically and may contain inaccuracies. For a personal answer — book a demo.

It's time your clinic worked for you — not the other way around.

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