Frequently asked questions
Everything you need to know about the Medform platform — simple and clear.
What is Medform?
Medform is groundbreaking medical management software built specifically for running clinics and practices. Our comprehensive platform helps clinics streamline day-to-day operations, reduce the load on clinic staff with smart automations, and improve the quality of patient care. The system is available as a cloud service or as an on-premises version.
How does Medform's patient management system help you manage patients better?
Medform makes managing patient records simpler than ever: all of a patient's information is in one place — from their full history to every visit, medication and procedure performed.
That way you can follow the entire course of treatment at any moment, communicate with the patient, make sure they're following their treatment plan and schedule follow-up visits in one click. We put deep thought into it, drawing on our understanding of the needs of the medical world, to ensure accurate and meticulous documentation.
How does the medical management software ensure operational efficiency?
Medform lets you hand off a huge share of routine administrative tasks to a smart system, available on any digital device — anywhere, anytime.
From scheduling appointments to ongoing follow-up and inventory management — from now on your clinic runs smartly and digitally. It significantly cuts the time spent on phone calls, paperwork and countless other manual processes — time you can invest in your patients to deliver better care than ever.
* With the cloud version, you can easily access all your information anywhere and anytime, as long as you have a working internet connection.
Do you offer support services?
We provide clinics with ongoing support that is highly available and uncompromisingly professional. Our support team is available to help with any question or issue that may arise, so you always have an answer to any problem and can get the most out of our system.
For any question, inquiry or need for additional training — we're always here! Our team will be happy to help your staff learn how to make the most of every tool available in Medform.
How does Medform's management software generate leads?
We've developed an efficient, unique process that continuously generates quality leads for medical professionals. The system identifies potential patients through targeted campaigns and distributes the leads among clinics according to their area of specialty.
To the best of our knowledge, we are currently the only vendor in the Israeli market offering this benefit at no additional cost.
Can the system be customized?
Yes. Our system lets you adapt modules, reports and workflows to the unique requirements of your medical field.
How easy is the system to use?
We put a great deal of thought into making the system as user-friendly as possible. The platform has an intuitive interface that brings every tool you need into one place and lets your team manage every aspect of running the clinic — from documenting visits to ordering inventory and issuing invoices.
We believe the system is so easy to understand that a brief initial walkthrough is all it takes to use it well. That said, whenever needed, we can provide training for your team.
Is Medform's management software protected against cyber threats?
In a world where user data has become the most valuable asset, the importance of information security cannot be overstated. We built the system with patient privacy protection in front of us at every stage.
All information in the system is encrypted and secured with advanced tools that meet the highest cybersecurity standards. All data is backed up continuously, enabling a quick return to normal in the face of any potential incident.
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