Patient recall and medical follow-up
so no one slips through.
Automated patient recall and medical follow-up in Medform send reminders and follow-up messages, keep care continuous and bring patients back for checkups.
Automated medical follow-up · Periodic recall · Patient retention
Your smart connection with patients
Automatic care and continuity
After a treatment, appointment or surgery, the system sends a "How are you feeling?" message with instructions. The patient gets personal attention and the clinic comes across as professional — with no extra effort from your team.
- Automatic messages with aftercare instructions following surgical and complex treatments
- Reminders about fasting or other preparation before the next treatment
- Satisfaction surveys to collect feedback about the clinic
Attention for patients who need help
Patients can reply to follow-up messages, and the system flags and alerts your team about anyone experiencing pain or complications, while keeping the record in the patient file.
- Alerts on unusual replies that need an immediate response from a physician
- Documenting the full conversation helps prevent legal risk and malpractice claims
- A dashboard that brings all active follow-up patients into one screen
Daniel Rosen
New lead · Instagram
Steady revenue and a full calendar
A patient finishing treatment needs to come back in six months for a checkup? The system will send them an invitation and a reminder at exactly the right time, so they're never forgotten.
- Periodic recall at custom intervals of 3, 6 or 12 months
- One-tap invitations that let patients book an appointment easily
- Keep patients active and build a long-term reputation
Calendar · Wednesday, April 8
Michal Levy
Scaling & cleaning · 09:00
Uri Lavi
Crown · 12:00
A strong clinic stays in touch.
Medform makes it easy.
Without Medform
- Patients undergo significant treatment, and the clinic forgets to check on them the next day
- There's no structured tracking of replies, so patients who need attention get lost
- Clinics lose recurring revenue simply because no one remembered to invite a patient for a hygienist checkup
- Legal risk and exposure to malpractice claims due to missing follow-up documentation
- The team is overloaded and can't proactively call everyone
With Medform
- Every patient automatically gets a check-in message, triggered when treatment ends
- The system logs the replies, and your team sees right away if someone needs further attention
- Periodic recall (3, 6 or 12 months) runs automatically and keeps the calendar consistently full
- Thorough documentation of every follow-up conversation and instruction reduces legal risk
- Personal, caring and ongoing communication that builds strong loyalty to your clinic
Part of a complete clinic system
Medical follow-up and automations connect naturally to the appointment calendar and the clinical record.
When does patient recall create real value?
Patient recall matters most for hygienist checkups, recurring aesthetic treatments, post-procedure follow-up and treatment plans that span several months. The system identifies the right moment, sends a personal message and saves the reply in the record so your team knows who came back, who needs a reminder and who needs a medical response.
Israeli clinics on Medform
Join hundreds of clinics already working smarter — no switching between systems, no paperwork, no headaches.
I've been using Medform to run my clinic for a few months now, and I can say it loud and clear: finally, software that truly thinks about us dentists. The system is convenient and intuitive and includes everything you need — from calendar management to smart patient communication (WhatsApp, email and Google). There are features I haven't seen in any other system: retention automations, document sending, prescriptions and reminders. Most importantly — real 24/7 support that helps immediately and listens to feedback. If you're looking for a smart, accessible management solution, I warmly recommend it.
Dr. GafaliSmileplace · Dental clinicI want to share my experience and warmly recommend Medform for managing dental clinics. Using the software has made running the clinic smoother and simpler than ever — precise appointment management, detailed patient files, easy accounting, comprehensive reports and efficient staff scheduling. The interface is convenient and inviting, saves time and boosts efficiency. I warmly recommend it to every dentist — it's an upgrade you won't regret!
Dr. Amit PimaAdvanced dental clinicA warm recommendation for the Medform system. Since we started working with the cloud dental practice software, we can say with confidence that it was an excellent choice. The system is convenient, smart and efficient — and the team's service is simply outstanding. We warmly recommend it to any clinic that wants to become more efficient and work smarter!
Dr. David AttiaDental Implant CenterMedform is a rare piece of software! I had countless problems with my previous software in every respect. I turned to Medform and got more than I expected — the whole data migration and the way information is organized inside the software are truly efficient. The best service I've ever known, support at the click of a button, and there's always a rep who solves every issue. The software runs smoothly, my relationship with my patients has grown stronger and follow-up is clearer than ever. I recommend everyone at least check it out.
Dr. Yitzhak RegevDental clinicThere is no other dental practice software like this. I've been in medicine for 30 years and they still managed to show me something new — I have to say I was very surprised.
Dr. Dan HershkovitzDental clinicAs an independent clinic, I often found myself dealing with overload, coordination, cancellations and schedule changes that caused frustration and wasted precious time. Since I started using Medform, I feel a real change — the system helped me get organized, manage the schedule efficiently, track treatments and keep continuous communication with patients, all in one place. I warmly recommend it to anyone who runs a clinic and wants to save time, reduce stress and feel in control.
Dr. Karina PovarchikDental clinicSimply peace of mind, highly recommended. Everything runs smoothly and the software is super advanced. Glad Google introduced me to Medform!
Runs smoothly and the service is great. On top of that, the system has significantly grown our patient base, saving us irrelevant advertising expenses. Warmly recommended.
Really good, easy to use cloud based software — I wished I could've used it years ago. Saves a lot of time and stress!
Dr. Alan HirschowitzDental Care · Personal dentistryExcellent software, very up-to-date and innovative, with integrated AI that saves a ton! Very easy to use, excellent display, excellent service and support. Highly recommended to every dentist!
Dr. Haim AvshalomProsthodontics specialistAn easy, user-friendly system. The best service by far of any company.
Dr. Iddo LevyPersonal dental clinicFull data import within hours.
Our team does it all for you.
Dozens of clinics switch to Medform every month — from every other system. Our team handles the data import, setup and training. And if you ever want it, a full data export is available anytime — no lock-in.
Talk to our teamHow the switch works
- 1Our team exports your data from the old system
- 2We import patients, appointments and medical history — everything
- 3We train your team in a single call
- 4You start working — with no disruption to daily operations
No downtime — switch without closing your clinic for even a day.
What to know about the recall and follow-up system
More about automations, messages and continuous patient retention in your clinic.
- Yes. The system logs every patient reply and lets your clinic team quickly identify patients who need attention, further guidance or an urgent appointment.
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